Privacy Policy

1. Introduction

Welcome to Opspawn ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at opspawn.com (the "Site") or use our services, software, tools, and other features (collectively, the "Services").

By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or Services.

2. Information We Collect

We collect several types of information from and about users of our Site and Services:

2.1 Personal Information

Personal Information is information that identifies you as an individual or relates to an identifiable individual. We may collect the following types of Personal Information:

• Name, email address, and contact details
• Username and password for our Services
• Billing information and transaction history
• Professional information, such as job title and company name
• Preferences and feedback
• Any other information you choose to provide

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our Site and Services. This information does not reveal your specific identity but may include:

• IP address and device information
• Browser type and version
• Operating system
• Time zone setting and location
• Pages visited and time spent on those pages
• Referring website addresses
• Information about how you use our Site and Services

2.3 Technical Data

We may collect technical data related to your use of our Services, including:

• API usage and patterns
• Error logs and performance data
• Feature usage statistics
• Integration configurations

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Subscribe to our newsletter
• Request information or support
• Participate in surveys or feedback
• Use our Services
• Communicate with us

3.2 Automated Collection

We use cookies, web beacons, and similar technologies to automatically collect information about your interactions with our Site and Services. For more information about our use of these technologies, please see Section 4 below.

3.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Service providers
• Public databases
• Social media platforms, if you choose to link your account

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and Services and to hold certain information.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site and Services.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Site.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our Site, the pages you visit, and the links you follow.

4.2 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Services.

5. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To process transactions and manage your account
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To communicate with you about products, services, offers, and events
• To monitor and analyze trends, usage, and activities in connection with our Services
• To detect, prevent, and address technical issues, fraud, and illegal activities
• To personalize your experience and deliver content relevant to your interests
• To comply with legal obligations

6. Legal Basis for Processing (EU/EEA Users)

If you are located in the European Union or European Economic Area, we collect and process your Personal Information on the following legal bases:

• Consent: We process your information when you have given us specific consent to do so.
• Contractual Necessity: We process your information when necessary to fulfill our contractual obligations to you.
• Legitimate Interests: We process your information when it is in our legitimate interests to do so and not overridden by your rights.
• Legal Obligation: We process your information when we need to comply with legal obligations.

7. Data Sharing and Disclosure

We may share your information in the following situations:

7.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

7.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

7.3 Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

7.4 Vital Interests and Legal Rights

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

7.5 With Your Consent

We may share your information with your consent or at your direction.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site or Services is at your own risk. You should only access our services within a secure environment.

9. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

10.1 For EU/EEA Residents

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal information
• Correct inaccurate personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw consent

10.2 For California Residents

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information is being collected about you
• Know whether your personal information is sold or disclosed and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising your privacy rights

10.3 How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided in Section 14. We may need to verify your identity before responding to your request.

11. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are located globally. If you are accessing our Site or Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in various countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law, including by implementing appropriate safeguards such as Standard Contractual Clauses.

12. Children's Privacy

Our Site and Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@opspawn.com

Address: Opspawn, Inc.
123 AI Boulevard
San Francisco, CA 94105
United States